Hang Gu / 顾航
Local simulation · no data upload

FRONTEND ENGINEERING / SERVICE FLOW / ORDER REVIEW

Telecom Service Desk

Turn a multi-step telecom request into a reviewable order.

Synthetic learning project

A bounded workflow prototype based on the fixed-network service and account-opening scenarios recorded in my earlier CV. It uses fictional customer data and does not recreate the original carrier platform, APIs or business records.

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ENGINEERING DEMO 08

Process a service request

Move from customer lookup to a reviewable order preview, then test the conflict path.

Service request

Step validation · synthetic API

1. Identify the customer

INPUT

Use synthetic contact details to start the request.

2. Choose a service

CONFIGURE

The selected service changes the order summary and required address.

Service type
Required for new install and move line.

3. Review the order

REVIEW

Read the generated summary before any confirmation action.

Customer
—
Service
—
Address
—
Order ID
ORD-SYN-042

4. Submit and confirm

COMMIT

The submit action is a simulated commit with a visible acknowledgement.

Order accepted

A synthetic receipt has been created for review.

Enter a synthetic customer name and phone number.

READING MAP / WHAT TO INSPECT

The order is a state machine

01 / FLOW

Each step has an exit rule

Customer lookup, service selection and order review are separate states, so incomplete input cannot silently skip ahead.

02 / REVIEW

Show the generated order

The review step makes the customer, service, address and synthetic order ID visible before commit.

03 / CONFLICT

Conflict recovery is explicit

The duplicate-order switch exposes a conflict message and keeps the user in the review state for a deliberate retry.

Read the CV-based frontend cases ↗Open implementation notes ↗Back to all demos ↗